Client Service

Comment from a client about his friend stay at our hotel, in a web view. In it, the balance sheet we recommend as a family hotel mostly, but also find views of couples and groups of friends. Each day try to improve and make more comfortable hotel.

The service is excellent, but the truth is that the hotel is fully up and reform which has the appearance of the’70s, I had occasion to talk with the director of the hotel as it approached us and asked what we thought and they responded that the service was excellent but the facilities are totally to reform and said that they were looking to do so as soon as possible.

Popularity: 15% [?]

Publicado por admin en 13 May 2009
Etiquetado como: Created by clients of Magic Costa Blanca, Customer Views, Group of friends

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This is the opinion of some British friends who visited us a few months will, and we have no waste. We appreciate the comments and I hope to see soon.

Having read all the other reports on this hotel I have come to the conclusion that the people who have wrote bad reports, want to put people of going there ,so they can be sure that it is never over booked ,and they can allway’s get there.The three of us stayed there on Nov/29 for 7 nights ,and we all agreed that it is a great little hotel ,the staff are all very freindly,and helpfull,the food was some of best I have had ,and I have stayed in many hotels all over the world, the rooms are clean and tidy ,and the maid came round every day .The hotel could do with a revamp but dont let that put you of,one or two of the reports said there is a tramp laying about in the seating area outside the hotel ,we never seen one ,and the area is very clean and a great place to sit and watch the hustle and bustle of Benidorm,and when people say that someone had there bag snatched ,all I can say to this is Benidorm is no worse than most places ,most of the people we met there where very freindly ,and go to the hotel often ,If you are lucky like us you may bump into Harry Ramsden (fish shop fame) or Roy the celeb -golfer from West Yorkshire ,great crack, also the 24 hour bar was great but was never over used ,or drunks laying allover It is also a no smoking area.The hotel is nice and central for any were in Benidorm,and we wil defitnitly be going back same time next year Jimmy and the Boro Babes Sue and Linda.

Popularity: 8% [?]

Publicado por admin en 08 Apr 2009
Etiquetado como: Created by clients of Magic Costa Blanca, Group of friends, Groups

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Having read all the other reports on this hotel I have come to the conclusion that the people who have wrote bad reports, want to put people of going there ,so they can be sure that it is never over booked ,and they can allway’s get there.The three of us stayed there on Nov/29 for 7 nights ,and we all agreed that it is a great little hotel ,the staff are all very freindly,and helpfull,the food was some of best I have had ,and I have stayed in many hotels all over the world, the rooms are clean and tidy ,and the maid came round every day .The hotel could do with a revamp but dont let that put you of,one or two of the reports said there is a tramp laying about in the seating area outside the hotel ,we never seen one ,and the area is very clean and a great place to sit and watch the hustle and bustle of Benidorm,and when people say that someone had there bag snatched ,all I can say to this is Benidorm is no worse than most places ,most of the people we met there where very freindly ,and go to the hotel often ,If you are lucky like us you may bump into Harry Ramsden (fish shop fame) or Roy the celeb -golfer from West Yorkshire ,great crack, also the 24 hour bar was great but was never over used ,or drunks laying allover It is also a no smoking area.The hotel is nice and central for any were in Benidorm,and we wil defitnitly be going back same time next year Jimmy and the Boro Babes Sue and Linda.

By tripadvisor.com

Popularity: 14% [?]

Publicado por admin en 25 Feb 2009
Etiquetado como: Created by clients of Magic Costa Blanca, Senior couples

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Popularity: 10% [?]

Publicado por admin en 02 Oct 2008
Etiquetado como: Created by clients of Magic Costa Blanca, Families with young children, Photos

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Popularity: 7% [?]

Publicado por admin en 02 Oct 2008
Etiquetado como: Created by clients of Magic Costa Blanca, Families with young children, Videos

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Popularity: 7% [?]

Publicado por admin en 02 Oct 2008
Etiquetado como: Created by clients of Magic Costa Blanca, Families with older children, Group of friends, Photos

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View from a web of comments about hotels.

We stayed at the VILLA DE BENIDORM from july 1-15-08. When we arrived at reception we wrer greeted with a glass of Cava by the hospitality manager Lorna, she is english, and will go out of her way to help. The rooms are a decent size, decor fine, fridge, safe, air con, tv. Maid service exellent, fresh towels daily. Rooms and bathrooms very clean, only downside no balcony, but plenty of terrance and big windows that open like a patio. Pool good size and goot kiddies play area, swings, slides etc. Not enough sun loungers to go around though, there is no reserving sun loungers early which is a good thing. ALL staff exellent, bar service very good and plenty varienty in the drinks on offer. Food is above average,plenty of choices ALWAYS HOT, gets a bit repetetive but what hotel dosent for 2 weeks. Ate out a few times for a change, lots of restarauts serving all cuisines and tastes, all reasonibly priced. Weather fantastic this time of year, very hot. Beaches are very clean and well maintained The old town is nice, quaint cobble streets,narrow roads old buildings etc.Plenty of tapas bars in the old town. The waterpark AQUALANDIA is a great day out, only a bus ride or taxi, taxis very reasonable priced.

TERRA MITICA theme park is also great fun, for all ages. TERRA NATURA is like a zoo, also a good day out. A TIP BUY a HAPPY MEAL from mcdonalds and with your meal you get a ticket with either a free child or 50% off adult price in the water park or terra mitica. The nightlife in benidorm is buzzing, hundreds of clubs, pubs, bars, cafes. All very cheat prices and lots of offers on. Overall fantastic holiday and BENIDORM has something for everyone.

Popularity: 8% [?]

Publicado por admin en 02 Sep 2008
Etiquetado como: Created by clients of Magic Costa Blanca, Customer Views, Families with young children

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Hello friends!!

Here I attach a comment made in a review web page.
“Great Hotel” Jul 28, 2008

After a few bad experiences at other hotels over the last couple of years I was worried about this hotel - but needn’t have been. I am usually very picky, but have nothing to complain about. Pool and play area excellent for both my partner, myself and our 3 year old. Room was very clean, food was plentiful and even though I am a vegetarian could find a decent meal each meal time. On the last day we had an evening flight so hung around the hotel and even though we had checked out, we were given by the receptionist a pass which entitled us to continue getting free refreshments and food - this is above and beyond what they needed to do. If ever I visit Benidorm again, this is the hotel I will book. (Contrary to another reviewer, we had no problems with midges at all and all three of us came back bite free!)

Popularity: 100% [?]

Publicado por admin en 07 Aug 2008
Etiquetado como: Created by clients of Magic Costa Blanca, Customer Views, Families with older children

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What a fantastic holiday! Many thanks to staff and especially Lorna who sorted out any problems and queries with a smile. Food was fantastic, rooms clean, lovely area’s for sitting with a drink. Will certainly be booking again!

Jan& Geoff Martin, Dawne, Simon, Luke and Sean Sandor

Popularity: 7% [?]

Publicado por admin en 31 Jul 2008
Etiquetado como: Created by clients of Magic Costa Blanca, Customer Views, Senior couples

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Cathhughes visit us on March 25, 2008, and the impression it was put to us, is as follows. Magic Villa de Benidorm 4 de 5 estrellas

Firstly the negatives…beds hard, no balcony, our room (520) was overlooking the main entrance to the hotel on the road…noisy. Asked to move, but there were no empty rooms as it was Easter weekend. Need to ask for milk for your room, and buy bottled water from the bar. Deposit for hairdryer, safety deposit box, aircon/heater.

Spent many relaxing hours sitting in the lovely sunny garden terrace area outside the bar. Everyone was very friendly. And in the gardens beside the outdoor pool. There is a small, but adequate indoor pool (warm) which looks like it is opened up in the summer. Also booked and used the jacuzzi which was lovely. There is also a child’s play pool, a mini club and lots of play areas - seemed ideal for small children. There were 2 ladies going around getting people involved with games. Food was nice. Breakfast lovely – great sausages! Ate paella out in a restaurant one evening which was lovely.

Visited the other hotels in the group for meals and drinks. Nice indoor pool on the roof of the Crystal Park (cold water) and another indoor pool at the Tropicana which felt like a noisy indoor leisure centre. Our hotel seemed by far the nicest.

Hotel is central and very close to the lovely beach front. Watched Matthew & Son, and Billy Fontaine at the Valentine’s Club. Also a fantastic comedian called Gary George at the Palladium. Scottish duo of singers called Joe & Fabi, and 2 Spanish brothers who played guitars and electric violin – both great entertainment and played in the Harley Davison Pub on the front, and the Western Bar. Also of course ‘Sticky Vicky’ and her daughter!!

Happy to answer any questions, give me a shout. cathathowells@yahoo.com
o Me gustó — Sunny terrace & garden and pools
o No me gustó — Room had no balcony & overlooked the road

singles, A romantic escape, a getaway with friends, people with disabilities, older people, incredible pool, families with young children, families with teenagers
I do not recommend this hotel for:
newly married couples
This hotel is my favorite:
Beach / Sun
Was this helpful criticism? Yes No

Popularity: 8% [?]

Publicado por admin en 04 Apr 2008
Etiquetado como: Created by clients of Magic Costa Blanca, Customer Views, Families with young children

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(1 votes, average: 5 out of 5)

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