Client Service

I hang a review about Magic Villa de Benidorm of Mr. and Mrs. Murphy from Warrington that is placed on Tripadvisor:This review is from Garry & Elaine Murphy.
We have literally just returned from the Villa de Benidorm have to post this review. We would like to say a big thank you to all the staff at the hotel as they are absolutely marvellous!
This was our first ever time in Benidorm and we loved it. The hotel is in a fantastic location for all the nightlife. The rooms are lovely spacious cleaned every day. Fresh towels everyday. Any problems you may have are dealt with immediately, proffessionally and courteously.
The food was absolutely fantastic. A buffet service restaraunt. Lots of choice at every meal. Well cooked and presented. Everything there you could want.Chef and his team were great friendly and always checking the food. Waiting staff always polite and worked hard to keep the restaraunt looking clean and fresh.
We did not spend a lot of time in the bar but always found staff cheerful polite . Reception brilliant your first point of call is always reception and they were always there to help always calm and smiling very approachable. Lorna fantastic took everything in her stride always cheerful and chirpy made a point of speaking to all guests everyday. This hotel is a 3 star but you be hard pressed to get a better service in a 5 star. Also the service and value we got was incredible for the money paid. We have always gone to Greece before where plumbing is non existent everything very basic there. We heard people complaining about everything at the Villa de Benidorm. Why! Everyone staying there are treated as individuals and made to feel so at home and so welcome. I could carry on forever but basically. Hotel and every member of staff ABSOLUTELY BRILLIANT. Thank you all so much for making our holday so lovely.
ELAINE AND GARRY

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